The communication in the department is extremely poor. I actually wish I had gone elsewhere!
I arrived at 20.30 to be advised the wait was 2 hours. At 2am, the wait was a minimum of 2 hours, we only found this out when I asked a staff member! Communication was absolutely zero - we had to ask. The electronic board detailing waiting times was very inaccurate, giving false hope.
The chairs were far too uncomfortable to wait all night, so I left without being seen. Hopefully my injury will heal itself but I am willing to suffer without being seen rather than go back there again.
The department was cold and dirty. Staff did little to stop the smokers in the doorway in front of the “this trust is a smoke free zone”.
I will take family members to a hospital further away if we require urgent care in future.
"I am willing to suffer rather than go back there again"
About: Lincoln County Hospital / Accident and emergency Lincoln County Hospital Accident and emergency Lincoln LN2 5QY
Posted by Mw79 (as ),
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