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"Cannot fault care"

About: University Hospital Monklands / General Surgery (Wards 4 & 7)

(as a relative),

My dad was in ward 7 in March and I cannot fault his care. Nursing staff, domestics, medics were all very kind and compassionate and nothing was too much for them. It is a very difficult and sad time for my family but they made it slightly easier and we will be forever grateful. 

I am a senior charge nurse and I hope my team deliver this level of care and compassion. The nursing staff made me very proud of my profession. 

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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 19/03/2020 at 09:02
Published on Care Opinion at 09:02


picture of Lesley Mallon

Dear DaisyH

Thank you very much for sharing your lovely feedback on Care Opinion of the care your dad received from all staff in Ward 7 in University Hospital Monklands. It is very gratifying for staff to receive such positive comments and I will be sure to share your post with all staff concerned. May I take this opportunity to wish your family my best wishes.

Lesley

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