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Hearing aid

Posted By Johnbear2

"Hearing aid"

About: New Stobhill Hospital / Ear, Nose & Throat University Hospital Monklands / Ear, Nose & Throat (Ward 9)

(as a service user),

I live in North Lanarkshire, and believe I should be going to Monklands hospital audiology department for my hearing aid and general repairs. I used to get sent to the hearing research at the lister building at Glasgow Royal infirmary, but now I have to go all the way to Stobhill hospital In Springburn, Glasgow. I was told when I went to Glasgow Royal hearing research it was because I have a rare genetic condition. Just wish I could go to Monklands hospital instead of all the way to Stobhill.

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Responses

Response from Robbie Rooney, Service Manager Audiology, Princess Gate, NHS Lanarkshire 4 years ago
Robbie Rooney
Service Manager Audiology, Princess Gate,
NHS Lanarkshire

Submitted on 09/03/2020 at 17:27
Published on Care Opinion at 17:27

picture of Robbie Rooney

Dear Johnbear2


Many thanks for posting I would be happy to look into this further for you

If you would like me to look into your individual case I would need to have some more information from you.

Would you be happy to contact the Audiology dept on 01698 456 550? If so I would be happy to take your details and look into this further for you.

Kind Regards

Robbie Rooney

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Response from Rachel Pyle, Patient Experience Project Manager, Patient Experience Team, NHSGGC 4 years ago
Rachel Pyle
Patient Experience Project Manager, Patient Experience Team,
NHSGGC

Submitted on 16/03/2020 at 14:30
Published on Care Opinion at 14:30

picture of Rachel Pyle

Hello Johnbear2,

I see my colleague Robbie, from NHS Lanarkshire is already looking into this for you.

I'd just like to thank you for taking the time to share your experience with us on Care Opinion and I'm sorry that you now have to travel to Stobhill for your appointments.

I have passed your feedback on to the service manager.

All the very best,
Rachel

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