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"Staff nice and caring"

About: University Hospital Hairmyres / Medicine for the Older Adult (wards 13 - 16)

(as a volunteer/advocate),

Ward 14

The staff are all so very nice and caring.

I have seen doctors and the physio staff and they are so good.

The soup is good and the pudding is very good.

The room is so clean it is excellent.

The hostesses are nice you can get a cup of tea any time.

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Responses

Response from Gwen MacIntyre, Service Manager, Health and Social Care Partnership Coatbridge Locality, NHS Lanarkshire 5 years ago
Gwen MacIntyre
Service Manager, Health and Social Care Partnership Coatbridge Locality,
NHS Lanarkshire

Interim Service Manager

Submitted on 06/03/2020 at 16:55
Published on Care Opinion at 16:55


picture of Gwen MacIntyre

Dear Uhh209

Thank you for posting feedback on behalf of our patients, I'll ensure the kind comments are shared with the teams responsible for the patient's care.

Kind Regards

Gwen

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Response from Gwen MacIntyre, Service Manager, Health and Social Care Partnership Coatbridge Locality, NHS Lanarkshire 5 years ago
Gwen MacIntyre
Service Manager, Health and Social Care Partnership Coatbridge Locality,
NHS Lanarkshire

Interim Service Manager

Submitted on 09/03/2020 at 08:47
Published on Care Opinion at 08:47


picture of Gwen MacIntyre

Dear Uhh209,

Thank you for being an advocate for our patients by providing discussion and feedback on their behalf.

We will share the comments noted and continue to strive to provide a positive experience for patients and relatives from all of our teams.

Kind regards

Gwen

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