Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Dont' have a plan but nurses are so nice

Posted By Uhh211

"Dont' have a plan but nurses are so nice"

About: University Hospital Hairmyres / Medicine for the Older Adult (wards 13 - 16)

(as a volunteer/advocate),

Ward 13

The nurses are so nice when I press the buzzer I have to sometimes wait but I don’t mind

No one has spoken to me about my care I do not have a plan as yet.

The food is okay I do not eat very much as I don’t have an appetite.

The hostesses are always giving me cups of teas.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Gwen MacIntyre, Service Manager, Health and Social Care Partnership Coatbridge Locality, NHS Lanarkshire 5 years ago
Gwen MacIntyre
Service Manager, Health and Social Care Partnership Coatbridge Locality,
NHS Lanarkshire

Interim Service Manager

Submitted on 06/03/2020 at 16:53
Published on Care Opinion at 16:53

picture of Gwen MacIntyre

Dear Uhh211,

Thank you for this feedback on behalf of our patient, clearly I would like to ensure that they are receiving good communication regarding their planned care and to address their nutritional needs.

Could you contact me with patient details in confidence please so that I can further investigate the patient's care and needs.

Kind Regards

Gwen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k