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"My husband"

About: Ealing Hospital / Accident and emergency Ealing Hospital / Cardiology Ealing Liaison Psychiatry

(as a service user),

My husband was admitted to Ealing Hospital in Nov 2020 with breathing difficulties. He was put on oxygen & sent home the following day (with and anti-biotics)

He was unable to breathe again the following night and I asked the ambulance if he could be taken to Hammersmith because he is a transplant patient. They rang Auchi but Hammersmith would not take him as they have no A&E, so he was taken to Ealing again & admitted to intensive care where fluid on the lungs and a heart attack were diagnosed.

After the 1st week, the family was called in and told he would not pull through. Then there was a change of consultant and he stabilised and went to the ward (cardiac) several days later. He was very confused mentally and started having hallucinations (auditory and visual). I later discovered he had been put on a beta-blocker while in intensive care - he is allergic to them - they cause him to have hallucinations.

He fell over in the toilet while hallucinating and hurt himself. He was then taken off the beta-blocker and the confusion got better! I called the psychiatric liaison team in but it took far longer than their 24 hour protocol because it was the weekend which was disappointing. He then caught flu (A+B) as he has no immune system & finally his blood sugar went low as he had stopped eating and it was then discovered he had sepsis. Not impressed, as I had to ask them to look at him as I was so worried! Overall an awful 9 weeks.

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Responses

Response from Peter Hare, Patients Services Manager, London North West University Healthcare NHS Trust 4 years ago
Peter Hare
Patients Services Manager,
London North West University Healthcare NHS Trust
Submitted on 06/03/2020 at 16:32
Published on Care Opinion at 16:32


Dear filingw63

Thank you for sharing your story about your husband's recent admission to Ealing Hospital.

I was sorry to read of the concerns you have mentioned in your email and for the obvious distress this caused during his 9 week admission.

We would welcome the opportunity to look into the issues you have raised in more detail in order to address these with you and also to learn from your husband's experience to. If you would like to share your concerns with us then please do email the Patient Relations team at LNWH-tr.patientrelations@nhs.net

I am sorry once again for the concern caused and appreciate you taking the time to make us aware of your experience.

Kind regards

Peter Hare

Patient Relations Manager

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