Dear Hilary, Anna, all at St Luke’s Single Point of Access (SPA), all at St Luke’s day services, Alison, Dr Holland, Dr Phoebe and everyone else who looked after my mother during her recent illness.
Please do pass this on to anyone at St Luke’s who I have missed. I will also send some thank you cards, again, hoping they will be shown to everyone who looked after my mother.
I would like to thank everyone who supported my father, Mark, and looked after my mother, Helen, during her recent illness. You probably know that she died in January at home. I am sorry it has taken so long to thank you, but practicalities have taken up a lot of time.
She received the most amazing care from the NHS in her last few months, but particularly in the last week. There was always a nurse available to answer the SPA phone line, ready to give excellent advice, or to contact an appropriate service to help my mother. She had support from St Luke’s day services, the Community Palliative Care team, Dr Bleehen (GP at the Pinn Medical Centre), a visit from an out of hours GP, the district nurses, and the ambulance service. There was also a very kind and helpful private lymphoedema nurse, who visited her at home, and the Caremark agency (not NHS), who provided some really caring carers. This was the NHS at its best!
Even after my mother had died, you were all so caring and helpful, taking time to talk to all of us, even when we felt your time might be better spent with those who were ill.
Once again, thank you so much for all your help and support over the last few months, and just to let you know that we are all coping well. I am sure this is largely due to the fact that her last few weeks and days were peaceful and comfortable due to the amazing service we received from you all.
"Coordinated support across health care services"
About: Caremark (Harrow) Caremark (Harrow) HA3 9DH www.caremarkuk.com London Ambulance Service NHS Trust London Ambulance Service NHS Trust London SE1 8SD London North West University Healthcare NHS Trust London North West University Healthcare NHS Trust Harrow HA1 3UJ St Lukes Hospice St Lukes Hospice Harrow HA3 0YG The Pinn Medical Centre The Pinn Medical Centre Harrow HA5 3EE
Posted by Marpm83 (as ),
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