"Great kindness"

About: Whipps Cross University Hospital

A Whipps cross postman saw that I was struggling with the hospital wheelchair as I was wheeling my 92 year old mother trying to find my way to the Xray dept. He came to my aid as he knew his way round. Not only did he push the chair but said that he would come back and take us back to the orthopedic dept. So kind of him. We were very touched. So many thanks indeed.

Story from nhs.uk


Response from Whipps Cross University Hospital 3 weeks ago
Whipps Cross University Hospital
Submitted on 05/03/2020 at 13:52
Published on nhs.uk at 17:14

Dear Margaret

Thank you for taking time to contact us with feedback about one of our colleagues, who assisted you and your mother during your recent visit to Whipps Cross Hospital. It is always nice to hear that a member of staff showed compassion and kindness to our patients and relatives. We will ensure that your positive comment is shared with the service.

Kind regards

Central Complaints Team

Barts Health NHS Trust

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