"Mental Health Assessment"

About: Devon Partnership NHS Trust / Older people's mental health

(as the patient),

I had an assesement by the Older Adults Mental Health Service recently. I was greeted with warmth and the whole interview went really well. I was given plenty time to talk and explain and my concerns were taken seriously. I was very happy with the interview.

More about:

Responses

Response from Sophie Luke, Patient Engagement, Patient Advice and Liaison Service, Devon Partnership NHS Trust last month
Sophie Luke
Patient Engagement, Patient Advice and Liaison Service,
Devon Partnership NHS Trust

I am the manager of the Patient Advice and Liaison Service. As a team we offer advice and guidance to patients and staff, we are also the point of contact if you have any concerns about the services you are receiving from the Trust, please call us on 01392 675686, we will do our utmost to help you in any way we can.

Submitted on 06/03/2020 at 14:33
Published on Care Opinion at 14:33


picture of Sophie Luke

Hello Karuna,

Thank you for your email.

I am very pleased to hear that the assessment went really well and you found the staff took your concerns seriously and provided you with the time to discuss the matters you wished to speak about.

If you would like to provide the details of the person you saw, or the team so your comments can be passed on, please feel free to contact me via the PALS team on 01392 675686 or via email to dpt.pals@nhs.net

Kind regards

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