This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I feel angry that my time has been wasted

Posted By Goblin

"I feel angry that my time has been wasted"

About: Ninewells Hospital / General Surgery

(as the patient),

I attended for pre-open assessment in January 2020. On giving the staff nurse my list of medication, they said they needed to check if the HRT I was taking would need to be stopped.  The staff nurse checked with someone and I was informed it didn't need to be stopped and to carry on taking it as normal.

I turned up at TAS for my surgery in March 2020 and the surgeon told me I couldn't have my operation, as I should have stopped my HRT 6 weeks prior to surgery. I was sent away and will now not get my surgery for another 6 weeks.

I feel utterly disappointed and angry that this should happen and wish this matter to be looked in to. I feel angry that my time has been wasted. I work for the NHS and my diary has been cleared for 2 weeks to accommodate my surgery. That is 2 weeks worth of patients who will have to wait for their tests all due to an incompetent service.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Stuart Keys, Clinical Care Group Manager, General Surgery, Urology, Vascular Surgery, NHS Tayside 4 years ago
Stuart Keys
Clinical Care Group Manager, General Surgery, Urology, Vascular Surgery,
NHS Tayside

Submitted on 13/03/2020 at 11:50
Published on Care Opinion at 11:50

I am very sorry to hear that your treatment was cancelled and entirely understand the frustration you feel. I think this is the same case that is the subject of a formal complaint, which is being investigated. If so, you will receive a direct response, as soon as the investigation is completed.

If this is not the case, please could you contact me and I will ensure the circumstances are investigated.

Kind regards,

Stuart

Stuart Keys

Clinical Care Group Manager, Orthopaedics and Surgery

e-mail: stuartkeys@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k