"Disappointing "

I recently visited the Dermatology clinic for a biopsy which was confirmed as SCC skin cancer, the team in the Dermatology clinic are amazing.

I was referred to the Maxillo Facial Clinic as the cancer needed a further operation.

I had an appointment with one of the team who explained that I needed an operation urgently and would receive an appointment to see a consultant within the next week to discuss this.

Two weeks later I had still heard nothing so decided it was best to call and check, I was informed that nothing had been booked and no appointment made.

When you tell a patient that its urgent to have cancer removed but then dont follow up it just causes stress for that person.

I feel really let down after my GP and the Dermatology team were so good and fast to react.

The lady that answered my call just said she would talk to the secretary and hung up so I'm not even sure when this apparent urgent appointment will arrive.

I'm so disappointed.