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"Pre Operative Assessment"

About: Musgrove Park Hospital / General surgery

(as the patient),

This was the first time I needed to attend this clinic but my experience there was so good that if it had to be repeated, I would have no concerns. From the welcome I received and throughout all the procedures to obtain the information which was required, I met with efficiency blended with understanding and friendliness which put me completely at ease.

The staff were busy but concentrated on patients feeling relaxed and I would like to thank and congratulate all of them for providing a superb service.

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Responses

Response from Caroline Upton, Senior Matron for Elective and Emergency Surgery, Musgrove Park 4 years ago
Caroline Upton
Senior Matron for Elective and Emergency Surgery,
Musgrove Park
Submitted on 02/03/2020 at 18:02
Published on Care Opinion on 03/03/2020 at 10:25


Thank you for your positive feedback regarding your experience at the Preoperative clinic. The team work hard to place patients at the centre of their care and to make the experience as positive as possible. I will feed back to the staff your kind words.

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