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"Talking Therapy"

About: Inclusion Thurrock (IAPT) Thurrock Mind

(as a service user),

I have had clinical depression for many years and I take Fluoxetine for it.

I felt I was in a cycle of repeatedly going back to my Drs and getting no where .

I was twice referred to a phycologist ( after a very long wait ) where I felt I got no help and to be told to keep taking the pills. ( very disappointing ). I saw a NHS councillor ( after a very long wait ) which was also very disappointing.

The only real progress I made was when I contacted Thurrock Mind and began receiving help - at last ! Someone who actually listened and understood how I was feeling. This was a major breakthrough for me, I also met other people who were similar to me. I no longer felt so alone and isolated, it felt so good to regularly pop in and have a friendly chat and cup of Tea at Bridge Road Thurrock Mind, Bridge Rode, Grays.  Just knowing I could pop in when I needed company was a great support to me in my times of need. Unfortunately this drop-in service stopped a while ago, such a shame, I really hope this service returns one day. Just a simple cup of Tea and Chat amongst friends in a friendly place can be the most simplest way to maintain people’s well-being.

  I discovered Recovery College in Grays a few years ago , I met staff members who were great, attending here was fantastic, I learned a lot about my illness and it felt good to be amongst people who truly understood depression, once more I had hope in my life. I have since attended lots of courses and made lots of new friends.

I now attend regular Mindfulness sessions, the staff are great listeners and there are a regular group of friendly people here. 

 Recently I have attended Talking Therapy at Inclusion Thurrock. To be honest I was expecting to be disappointed again with my past experiences with the NHS .

I was surprised though from my first session. I felt someone was patiently listening and understanding the pain and grief I was feeling inside . I had waited a very long time for something like this , it felt so good that I didn’t feel rushed and under time pressure like at the Drs. At long last I felt was getting somewhere. 

 Talking about emotional issues brought up many feeling and memories that I had suppressed for decades , talking about them brought back many emotions and feelings. Sometimes I would go home feeling happy , sometimes I would  feel sad and tired. I knew though that this journey would be painful at times , but it was the right time for me to take this journey. After a few weeks I started to see why I behave in certain ways in certain circumstances because of past traumas.

I really feel I have achieved everything I could of hoped for and so much more in these few months , I feel I have changed in the way I look at myself, other people and the world. I will always be so very grateful for the patience, understanding and advice. Thank you for everything.

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Response from Lynne Morgan, Thurrock & Brentwood Mind nearly 2 years ago
Lynne Morgan
Thurrock & Brentwood Mind
Submitted on 27/02/2020 at 16:10
Published on Care Opinion at 16:10

Dear NWisp20, thank you so much for sharing your experiences with us, although they were sometimes better than others along the way you received the help and support you felt you needed, and we are very happy this is the case. It sounds that finally you found exactly what you needed in the long term and it is heartwarming to hear that you are now in a much better place.

Best wishes for the future.

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Response from Mark Frost, Clinical Lead, Inclusion Thurrock IAPT nearly 2 years ago
Mark Frost
Clinical Lead,
Inclusion Thurrock IAPT

Manage the team of therapists, and do some therapy myself.

Submitted on 27/02/2020 at 17:09
Published on Care Opinion at 17:09

Dear Nwisp20,

Thank you for sharing your story; it sounds as though you’ve had quite a journey to get where you are today, but your hard work and persistence has paid off.

Sometimes we can be disappointed along the way, but hopefully the changes in services have brought us to a place where people feel that they are “getting somewhere”!

You are such a great example of how the different services available can help people at various points along their journey - and that one service might not be able to do everything. I’m so pleased you’ve made good use of Inclusion Thurrock IAPT, and Recovery College and also our partners at Thurrock Mind.

I wish you all the best with your recovery and if we can help you with another part of your journey, you know where we are!

Best wishes,

Mark Frost

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