"They did not seem interested at all"

About: Burnley Urgent Care Centre

(as a service user),

I was told it was an hours wait to see someone. I and others had to wait 8 hours for the room to fill up. 

Then as if by magic everyone was being called in and sent out in a few minutes. It was like a production line. I was called in the consultant hardly asked a thing. Told me it was not a certain condition. They refused to tell me what it was. They did not seem interested at all. I have since gotten worse. 

I went in with a locked jaw which has now worsened. 

They did a test making me push their hand back to check my throat. I could not do this so they held my hand and pulled it back saying waaaaaay like they were playing with a child in a nursery. This doctor seemed to be a joke and I said as much as I left. 

I complained to the hospital urgent care centre who haven't bothered replying. 

This doctor acted like a total clown.  

I have never been back here since. I don't think the urgent care centre actually care enough about patients. 

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