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Care Opinion

Nurse attitude

Posted By Beni bell

"Nurse attitude"

About: General practices in Fife

(as a parent/guardian),

My daughter (who has mental health problems) visited the nurse at the health centre to have her hands looked at as she had burnt them with bleach due to her mental health and the nurse who obviously has not a clue about mental health and self harm then said to my daughter after looking at her hands to “just don’t do it” I feel that was a very unprofessional comment to make, I work in healthcare with the nhs and would never make a comment like that to someone with mental health issues.

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Responses

Response from Donna Hughes, Head Person Centred Care, Patient Relations, NHS Fife 4 years ago
Donna Hughes
Head Person Centred Care, Patient Relations,
NHS Fife

Submitted on 13/03/2020 at 16:01
Published on Care Opinion at 16:01

picture of Donna Hughes

Dear Beni bell

Thank you for taking the time to share your story.

I was disappointed to read what you had to say and on behalf of NHS Fife I would like to apologise for you and you're daughter's experience.

I would be grateful if you would consider contacting me to provide further details in order to share your concerns with the appropriate manager.

My contact details are mailto:patientrelations.fife@nhs.net or telephone 01383 623623 Ext 28154

Reagrds

Donna

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