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Excellent care from junior doctor

Posted By DrPS

"Excellent care from junior doctor"

About: University Hospital Hairmyres / General Medicine

(as a relative),

My grandfather recently was diagnosed with stomach and lung cancer at Hairmyres Hospital in East Kilbride. As a family, we were not expecting this diagnosis. However, we were kindly contacted by the junior doctor on shift, and asked to go up for a family meeting. She did a fantastic job of communicating with us all and explained everything extremely clearly. Her compassion was excellent and we would like to thank her for her excellent attitude and support at that time.

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Responses

Response from James Saldanha, Chief of Medical Services, NHS Lanarkshire 5 years ago
James Saldanha
Chief of Medical Services,
NHS Lanarkshire

Submitted on 25/02/2020 at 08:37
Published on Care Opinion at 08:37

DearPS,

Thank you for taking the time to get in touch through Care Opinion at what must be a difficult time for your family.

I'm delighted to hear about the professionalism of our "junior doctor". It's really important that people and their families are informed and involved in understanding their diagnosis and the possible treatments available; this is the level of care and compassion we aspire to for all of our patients.

I'd like to pass on your thanks to the doctor concerned if you're able to let me know her name. You can do that through Care Opinion or contact our Patient Affairs team on Tel No:01355 585325.

I wish you and your dad well with his ongoing care and treatment.

Kind regards

James

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