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Amazing care from an amazing team

Posted By staggieinthehighlands

"Amazing care from an amazing team"

About: Aberdeen Royal Infirmary / Short Stay Surgery Raigmore Hospital / General Surgery

(as the patient),

Over 3 years ago I took unwell suddenly with stomach issues and been cared mainly at Raigmore Hospital, Inverness where I'm a resident within the NHS Highland catchment area.

Unfortunately the condition has taken over my life however I have the most amazing team caring for me which I am so grateful.

First of all my sincere thanks goes to Professor Bruce, He is simply amazing in my eyes. Yes there was a bit of decision making to be done but we got there! 

2nd goes to his secretary Anne - she is a star. She kept me posted along the process and booked me in for surgery very quick.

The Admission Process was very easy and was pre-op assessed at Raigmore and then admitted to ARI Ward 301 early on Wednesday morning. I was first met by two lovely and amazing nurses Emma and Toni - Wow they were such lovely people.  Nothing was a problem then met by  a Locum Anaesthetist from Perth who was top notch such a friendly guy and he knew I was nervous so by the time I got down to theatre where luckily I was 1st on the list he had Gasonair ready to relax me and next thing I knew I was out of it and waking back up after the operation.

Today had three lovely nurses once again Rachel, Toni and Sara -  Simply amazing.

Also met lovely junior doctors this afternoon who put a few worries of mine to ease.

Again I can't thank everyone enough and if you need any more in depth details then please contact me.

Thanks,

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Responses

Response from Linda Carmichael, Nurse Manager, Surgery 2 (Surgical Division), NHS Grampian 4 years ago
Linda Carmichael
Nurse Manager, Surgery 2 (Surgical Division),
NHS Grampian

Submitted on 24/02/2020 at 14:48
Published on Care Opinion at 14:48

picture of Linda Carmichael

Dear staggieinthehighlands

Thank you so much for your kind comments. I will ensure that these are passed on to Professor Bruce, Anne and our anaesthetic and junior medical colleagues.

The staff in ward 301, especially Emma, Toni, Rachel and Sara will be delighted that you describe them as amazing and that nothing was a problem - your feedback will be appreciated and I will pass these on to the SCN.

It's so lovely to hear of your positive experience and a real boost to our hard working staff!

I hope you are recovering well

With best wishes

Linda

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Response from Gil Paget, NHS Highland 4 years ago
Gil Paget
NHS Highland

Submitted on 05/03/2020 at 15:27
Published on Care Opinion at 15:27

Dear staggieinthehighlands

Many thanks for your lovely comments which I will ensure are passed onto the staff. It is so nice to hear you have had such a postive experience.

Wishing you a very speedy recovery

Gil

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