"Access and quality of care"

I must admit to feeling deeply frustrated and disillusioned after my latest interaction with the Nottingham CAMHS team.  My son has a diagnosis of anxiety and hasn't been at school for 15 months.  In the 12 months that we have been open to the CAMHS community team, his care has been very un-coordinated, long waits to see someone and then very little help or intervention.

My son has deteriorated considerably over the last 12 months, and the strain of having a child at home all the time and not able to go to school has been considerable on both occupational and family life.  I have never met any staff member at CAMHS who seemed able to consider this, the usual mantra is, you have to wait, there is a letter going out,  we can offer something soon.  However in reality nothing, practical, helpful or  useful has been offered and when I've challenged CAMHS managers they've claimed lots was provided and tried to make me feel ungrateful or greedy for advocating for my child.

I don't have any faith in Nottingham CAMHS anymore but the help my son needs cannot be purchased, even if I could afford it, so I am stuck, blighted by a postcode to a service which to me appears arrogant, unresponsive and totally dis-interested in providing help or support. In fact the service appears much more interested in promoting its image as a caring service through the Chanel Four propaganda television programme which in no ways mirrors my experience of CAMHS.