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"Discharge from Woodend Hospital, Aberdeen"

About: Aberdeen Royal Infirmary / Fracture Clinic Aberdeen Royal Infirmary / Orthopaedics

(as a relative),

Recently my relative was advised that she was to be discharged home following physiotherapy and occupational therapy assessment considered her fit for discharge. She had extensive reconstructive surgery on her left shoulder (reverse total arthroplasty), right wrist (plate repair to distal fracture) and her left leg remains in a brace with restricted movement where there was a below knee fracture and had been in in ARI 212, orthopaedics until transfer to Woodend Links Assessment.  My relative lives alone and on the suggestion that she could be discharged home was advised that her family would be able to support her over the weekend. Both son and daughter-in-law work full time and have 2 school age children; a further daughter lives 370 miles away. Subsequently, discharge was planned for a few days later, with my relative being taken home by occupational therapy staff with the intention that they make some assessment of home circumstances on the day, with provision of adapted support equipment hopefully the same day. There was no home assessment carried out during the discharge planning and son had to reconfigure sitting room and take measurements of seat, bed, toilet heights in order that appropriate equipment could be considered. With reduced mobility and restricted upper limb activity, how a person is meant to just get on with it at home from what is frankly considered premature discharge is just not acceptable. Requests were made by son to have discharge coordinator and occupational therapy make contact, which did not transpire.

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Responses

Response from Jon Taylor, Unit Operational Manager, Medicine 1, NHS Grampian 4 years ago
Jon Taylor
Unit Operational Manager, Medicine 1,
NHS Grampian
Submitted on 26/02/2020 at 17:30
Published on Care Opinion on 27/02/2020 at 09:37


Hi Victorrg36,

I am sorry to hear about your relatives injuries and hope they are recovering well.

If you would please like to contact the service and we can look to review your relatives case in more detail. It would be normal process for our multidisciplinary team (MDT) take into account the wishes of the patients as part of their discharge planning into what level of support they feel they would need at home as well as a clinical perspective from our MDT. I trust this would have happened in your relatives case but if you would like to get in touch on 01224 556242 we can review.

I would also like to offer my apologies that this experience has given you cause for concern and that requests from the patient’s son for communication with the discharge coordinator and occupational therapy team were not responded to, again please share further details over the phone and we can look into this further.

Kind Regards

Jon

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