This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Endoscopy Unit"

About: East Surrey Hospital / Gastroenterology

(as a service user),

I attended ESH for a gastroscopy on 12 Feb. Every member of staff made me feel at ease, I was made aware of what to expect and the procedure was done quickly and efficiently. I complicated things by fainting in reception but staff took that in their stride professionally and with kindness.

Not anxious about the upcoming colonoscopy now.
Thank you. 
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Clare Addison, Matron, Surgery, Surrey and Sussex Healthcare Nhs Trust 4 years ago
Clare Addison
Matron, Surgery,
Surrey and Sussex Healthcare Nhs Trust
Submitted on 26/02/2020 at 22:01
Published on Care Opinion at 22:01


Dear Fendor

Thank you so much for taking the time to give us some wonderful feedback following your recent visit to the endoscopy unit. We are glad that you felt at ease in the care of our Endoscopy team. I will pass on your kind comments to the team and we look forward to caring for you again during your next visit.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k