"Excellent care"

About: Worcestershire Acute Hospitals NHS Trust

I arrived for my first ever mammogram, which for many women can be a nerve wracking experience. I was met by very friendly staff who proceeded to explain everything very thoroughly to me, allowing time for me to ask questions. The lady dealt with my scan in a calm and professional manner, reassuring me throughout. I was in and out in minutes and felt completely relaxed the whole time.

Excellent experience. Feel very lucky to have this service on my doorstep. Well done to the breast imaging department and thank you.

Cliona Snow

Story from nhs.uk

Responses

Response from Worcestershire Acute Hospitals NHS Trust

Ms Snow,

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 46162.

Regards,

Patient Experience Team

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