"Unexpected trip to paediatrics"
Posted by First time Mum 062018 (as ),
We had an unexpected trip to A and E and subsequently ward 1A following a GP appointment for my son. The service we recieved both in AandE and in ward 1A was fantastic. All the staff we came across, nursing and medical staff, I felt listened to our story and then communciated plans and treatment in a timely and understandable manner. There was a wait for the senior doctor to see my son however I understand the need is to prioritise the most unwell patients. I even received a phonecall from one of the doctors the following weeek to make sure my son had recovered as further results were available that may have required more treatment.
Overall my experience was extremely positive and wanted to pass on my thanks to all the staff involved in my son's care at a time when as a Mum you feel particularly helpless.