"My care"

About: University Hospital Hairmyres / Care of the Elderly (Wards 13-16)

(as a volunteer/advocate),

Ward 14 the doctors have explained things to me about my care The nurses are excellent when I press the buzzer they come very quickly. I have eaten every meal the food is okay and the soup is especially good. The ward is very clean and tidy. My family are waiting to talk about a care plan with the doctors. My family have been informed about the scans I have been given.

Responses

Response from William McCutcheon, Head of Business Support, Property Support Services Division, Law House, NHS Lanarkshire 9 months ago
William McCutcheon
Head of Business Support, Property Support Services Division, Law House,
NHS Lanarkshire
Submitted on 14/02/2020 at 17:00
Published on Care Opinion at 17:00


picture of William McCutcheon

Dear Uhh194 (as a volunteer/advocate

Thank you for your comments about the food and the cleanliness of the ward. I will pass your comments on to the team.

Regards

William

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Response from Gwen MacIntyre, Senior Nurse for the Care of the Elderly, University Hospital Hairmyres, NHS Lanarkshire 9 months ago
Gwen MacIntyre
Senior Nurse for the Care of the Elderly, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 17/02/2020 at 10:41
Published on Care Opinion at 10:41


picture of Gwen MacIntyre

Dear Uhh194

Thank you for posting feedback on behalf of our patients, I'm pleased to read the positive comments which will be shared with the Ward 14 staff and services to ensure we continue to provide a person centred service to all.

Kind Regards

Gwen

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