"Fantastic care and support "

About: Royal Stoke University Hospital

Hello, I wish to write to express my gratitude to a play worker in the A&E my son needed an operation yesterday and was extremely upset and agitated without their assistance the fabulous doctors, Anaesthetists and nurses would have struggled with my son who is diagnosed with ADHD. The play worker calmed him in A&E and accompanied him until he was asleep in theatre.

Story from nhs.uk


Response from Royal Stoke University Hospital

Thank you for taking the time to provide us with your feedback. It is lovely to hear that the play worker was able to calm your son before his operation. I hope that he is recovering well after his surgery

Kind Regards

Angela Grocott

Head of Patient Experience

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