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Shocking

Story from nhs.uk

"Shocking"

About: Trent Pts

Faulty towers. I think the state of the premises reflects the quality of care. Found the therapists and some staff cold and without genuine empathy. It feels like a business based around quantity not quality. If this is really the best help that can be provided then there is a massive problem with Trent Pts. Only hope my experience is an isolated case. But looking at some of the other reviews I don't think it is.

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Responses

Response from Trent Pts 5 years ago
Trent Pts

Submitted on 24/02/2020 at 12:37
Published on nhs.uk at 12:37

We appreciate you taking time to post this review and it sounds like your experience fall well short of our expected standards of therapy. As this post is anonymous I am unable to respond to you direct. If you would kindly contact Darren Warren , Service Manager on 01332 265659 I can discuss your particular circumstances with you direct.

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