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"Stonebridge centre"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult Mental Health Services - Community (City)

(as a service user),

Well I'm back again to air my grievances about Stonebridge centre and Nottingham city South mental health team. I do this without malice simply to reassure those with similar issues, out there, they are not alone. This is not a witch hunt, so I won't mention any names.

I had been seeing a CPN  at Stonebridge for over six months. Following a series of demeaning meetings and what I would call inaccuracies in the subsequent correspondences to my GP,  decided, (with a heavy heart) that I did not wish to see this person anymore. This was about the end of October 2019 and was established with the service manager. 

After this time my mental health took a very big downturn and I managed to get to see the current locum psychiatrist. They assessed my current mental well-being and remarked that I was now at risk . This was of no surprise to me considering the fact that I had started to hear voices in my head and just prior to the appointment had been jumping in front of traffic, begging drivers to run me over.

I was prescribed anti psychotics and promised an appointment early in the new year.

Well to any readers out there you won't be surprised to hear that never happened. Iam having problems with the new medication and have talked to my GP about it, but it's beyond his realm of expertise.

What really upsets me though is receiving an appointment from the CPN I said I found too difficult to work with, in the New Year. I think, after all ive been through they've not listened to a word I have said. I cancelled this, quite rightly, as far as I'm concerned this was a wrongly deployed, 'null appointment'.

I received a letter yesterday saying I was about to be discharged in light of the fact that I cancelled the appointment with the original CPN. There was no mention of a psychiatrist appointment or alternatives to the CPN I broke ties with last October. I have been under the Stonebridge for well over 10 years, never known it so bad especially when as the psychiatrist said before Christmas -you are now at risk

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Responses

Response from Sarah Toone, Service Manager, City LMHT East & South, 145 Thorneywood Mount, Nottinghamshire Healthcare NHS Trust 4 years ago
Sarah Toone
Service Manager, City LMHT East & South, 145 Thorneywood Mount,
Nottinghamshire Healthcare NHS Trust
Submitted on 18/02/2020 at 12:11
Published on Care Opinion at 12:11


Dear Thereals

Thank you for your post. I know we have been in touch via email and phone before and had hoped that we had made some alternative plans that felt more positive for you. I am sorry to hear that you have not received communication about these. I have checked with the team and I am assured that you were not being discharged due to your previous appointment that you cancelled. When we are unable to get a reply from people by phone to offer them an appointment and are unable to get a response from a letter after several attempts we will send a final letter such as the one you received where we ask you to contact us within 14 days otherwise we will assume that you no longer wish to receive a service at the present time and will therefore discharge you to the care of your GP.

I do wonder that as I said above you have not received all our communications to you and hence why you received a letter requesting you to opt in or out of the service. I am hoping you have received communication since your post however please do not hesitate to get in touch with me. I am keen to get you to a point where you feel happy with the care you are receiving from City South LMHT and I am confident that after talking with your new worker that you will feel far more hopeful with regards to this.

Kind Regards

Sarah

sarah.toone@nottshc.nhs.uk

0115 9691300 ext 14045

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