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"It was lovely seeing the same person for every appointment"

About: Royal Alexandra Hospital / Community Maternity Unit

(as a service user),

Having recently given birth to our second son I just waned to give feedback on the named midwife system which is in place.  We had no issues with the care received 5 years ago with our first son however I feel this has taken the level of service to another level.  From my first meeting with Sharon at my booking appointment I felt at ease and having a number to contact her directly on was great, I was able to text her to check things and knowing that she knew me made all the difference, I felt comfortable messaging or speaking to her in appointments about anything!  It was lovely seeing the same person for every appointment and build a relationship, especially with something like a pregnancy.  Also being offered accupuncture and aromatherapy was a lovely addition to the service which i loved!

When it came to my actual delivery unfortunately Sharon wasn't available however Elizabeth and Lorna (also blue team) were amazing during my very quick water birth, they both kept me calm and my aftercare from them was amazing.  Sharon heard about my sons arrival whilst away as she kept checking with her team as she knew I was overdue so sent me her congratulations as soon as she was back in work.  I was happy to see her for my last home visits and be able to introduce her to my son, he definately recognised her voice and I am just sad that our visits are over

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Responses

Response from Dorothy Finlay, Lead Midwife, Obstetrics, NHS Greater Glasgow & Clyde 4 years ago
Dorothy Finlay
Lead Midwife, Obstetrics,
NHS Greater Glasgow & Clyde
Submitted on 05/02/2020 at 12:41
Published on Care Opinion at 12:41


Hello mummy2boys,

We are delighted that you experienced such good continuity of care from your midwife and midwifery team, and that this made such a difference to your pregnancy and birth.

I shall pass on your comments to Sharon and the team, I am sure they will appreciate your lovely feedback.

Many thanks for taking the effort to post your comments at this busy and special time, and congratulations on the birth of your little boy.

kind regards

Dorothy

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