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"You guys and others not named are stars...."

About: Western General Hospital / Respiratory Medicine

(as the patient),

Last Friday,  I underwent a bronchoscopy in the Day Bed Suite at the Western General in Edinburgh. My experience there simply enhanced my ever increasing positive opinion about the treatment, care and overall support I’ve received since being diagnosed with stage 4 non-small cell lung cancer in May 2018.

Everyone of the doctors, nurses and support staff I have encountered are a credit to this hospital and the NHS as a whole.

The procedure I had on Friday was first of all explained to me via a phone call from Dr Reid, making it clear that I was in safe hands and then ahead of the procedure Dr Leitch, again went through in detail what would happen and put me at ease. His support team during the procedure and the nurses before and after in the ward could not have been more attentive and caring. Special mention to Tanya and Emily in the ward and to Natalie (who held my hand) and Prisca and Andrea in theatre.

You guys and others not named are stars, as are the many others who’ve taken care of me on my journey to date.

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Responses

Response from Fiona Gaskell, Deputy Associate Nurse Director, Acute Medicine, St Johns Hospital, NHS Lothian 4 years ago
Fiona Gaskell
Deputy Associate Nurse Director, Acute Medicine, St Johns Hospital,
NHS Lothian
Submitted on 05/02/2020 at 12:26
Published on Care Opinion at 13:29


Thank you so much for your very kind feedback, I shall ensure that the staff you have mentioned are shown your comments and I hope you are on the way to recovery now. I am always so proud to hear about the compassion shown by our teams here at the Western General so thank you for taking the time to let us know.

kind regards

Fiona

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