"Treated very cheerfully by reception and xray staff..."

About: Leeds General Infirmary / Radiology

(as the patient),

Doctor sent me for hip xray. Reception had me also logged in for ultrasound at later date. Was seen very promptly and with courtesy throughout my visit, was in and out in minutes

Felt as though I had been treated very cheerfully by reception and e xray staff very professional and courteous whilst I don't wish to visit hospital very often the staff made it no problem at all so would have no qualms about going again.

Responses

Response from Tracy Richardson, Patient, Carer and Public Involvement Officer, Leeds Teaching Hospitals NHS Trust 5 months ago
Tracy Richardson
Patient, Carer and Public Involvement Officer,
Leeds Teaching Hospitals NHS Trust
Submitted on 02/03/2020 at 14:20
Published on Care Opinion at 14:20


Thank you so much for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you had such a positive experience whilst attending our hospital. I am very happy to hear that you are comfortable to visit us again should the need arise.

I am delighted to know that our services are delivering a level of care that met your needs and fulfilled all your expectations.

With kindest regards

Rosie
Senior Nurse
Patient Experience

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