"Dangerously uncaring to disabled people"

I tried to register today. I am profoundly disabled with brain damage and mental health problems and C-PTSD from being raped and beaten unconscious every day from age 3. I cannot stand and don't have use of my hands.

The receptionists were extremely callous and aggressive to me when I tried to register even though I am obviously profoundly disabled and mentally ill (the receptionist was literally the first human being I have spoken to in person in over 2 months due to agoraphobia). I was forced to kneel up on a hard floor because I can't stand and there are no chairs by the reception desk, no one thought to offer me a chair but forced me to kneel which was very painful.

I explained I don't have use of my hands but was told my only option was to go away and find/hire someone to fill in the form for me, why in 2020 is there no option to fill the form in ONLINE???

The receptionists were extremely aggressive and hostile and for example yelled at me bc I didn't know the full address of my former GP surgery off the top of my head even when I very obviously had my phone in my hand and was googling it at that very second.

They tried to insist I write down my full medical history which would literally be a novel and there's no way I could do that and anyway it's PRIVATE and triggering do you really expect me to sit in a busy waiting area and detail each and every one of my past suicide attempts? Write down the 30+ surgeries I've had in my life?? When all that will be in my medical notes anyway??

I needed an urgent appointment and was told no go away, new patients aren't allowed to make appointments (????), just told to phone 111.

I will be registering with a new GP surgery. Even if I had a gun to my head I would never ever step foot inside this surgery again. I have never been treated with such open contempt and hostility in my life.

When your job is dealing with ill people, why on earth would you be so openly hostile and unpleasant to someone who is clearly suffering very badly and is vulnerable?? The receptionist already knew I have severe mental health problems and I'd told her I was actively suicidal and needed to see a GP urgently because I was actively suicidal and she was still really aggressive and kept yelling at me over every little thing.

I honestly am shaking and I cannot stop crying hysterically I don't understand what I've done to get treated like this.