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Mobile MRI service

Posted By Happyheadcheck

"Mobile MRI service"

About: Woodend Hospital / Radiology

(as a service user),

I was sent an appointment to have my MRI at Woodend Hospital and was unsure what to expect. When I arrived I was greeted by one staff member in reception who then walked me to the mobile unit, to be met by the second staff member (Colin), both of these people made me feel very comfortable and took great care of me. It wasn't my first MRI, which they knew, but they didn't assume anything and still explained what would happen and checked on me throughout the scan.

I also wish to thank the first staff member (I'm sorry I can't remember his name) for his great choice of music, it was a long scan and having the music really helped. 

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Responses

Response from Jennifer Fraser, Service Manager, Outpatients, NHS Grampian 4 years ago
Jennifer Fraser
Service Manager, Outpatients,
NHS Grampian

Submitted on 05/02/2020 at 08:20
Published on Care Opinion at 10:23

picture of Jennifer Fraser

Thank you so much for taking time to provide positive feedback regarding your recent MRI Scan. It was lovely to hear that it was such a positive experience.

I shall share your comments with the staff involved and the wider team.

All the staff work hard to ensure that they deliver patient-centred care. So it's fantastic to hear that their hard work is being recognised.

Kind regards

Jennifer

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