"Disgusting A&E Department"

About: Royal Lancaster Infirmary

My mum was rushed into ae last Sunday evening and was kept on a trolley for 13 hours she is 86 A & E is a disgrace and it needs updating and it needs more staff

Story from nhs.uk


Response from Royal Lancaster Infirmary 4 months ago
Royal Lancaster Infirmary
Submitted on 03/03/2020 at 14:02
Published on nhs.uk on 04/03/2020 at 10:26

We are really sorry that your experience at our hospital wasn’t what you would expect and are very keen to learn more and respond directly to you. We would appreciate it if you could contact our Patient Relations team on 01539 716621 to allow us to carry out that work. Thanks again and hope to hear from you soon.

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