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"Excellent care"

About: Basildon University Hospital

I attended A&E with high fever and suspected broken toe. I was seen by a nurse initially, within 5 minutes. I was then seen quickly and efficiently at every stage of assessment and treatment. Staff were highly professional and the department operated in a quiet, organised manner. Nurses and doctors were very friendly and made a point of engaging with myself, and other patients, in a very caring manner.

I have used this hospital for decades and have never had a poor experience with its levels of care and professionalism. The staff need to be commended.

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Responses

Response from Basildon University Hospital 4 years ago
Basildon University Hospital
Submitted on 27/02/2020 at 08:23
Published on nhs.uk at 09:16


Thank you for taking the time to share your feedback on your recent visit to the A&E department at Basildon Hospital. We are delighted that your experience here was a positive one. Your kind words have been shared with staff in the department and will inspire and encourage them to continue what they do best in provide such amazing care. Thank you for taking the time to write this review.

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