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"First class well run ward"

About: University Hospital Hairmyres / Cardiology

(as a volunteer/advocate),

Ward 9

Patient thinks nurses are very good. They do all the real nursing jobs and also the ones like making sure the water jug is filled etc. Medication arrives on time. Males nurses on ward are excellent their level of attention for patients is first class.

Different doctors most days, but all doing their job. No real action knowledge of what lies ahead for patient. Doctors unable to give road ahead for patient.

Family happy with care and support. Patient’s wife would certainly be asking questions if she did not think her husband was receiving good care.

Cleanliness is good and cleaners are around very regularly. keep on top of all cleaning. Ward is at first class, well run ward’.

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Responses

Response from William McCutcheon, Head of Business Support, Property Support Services Division, Law House, NHS Lanarkshire 4 years ago
William McCutcheon
Head of Business Support, Property Support Services Division, Law House,
NHS Lanarkshire
Submitted on 17/01/2020 at 13:42
Published on Care Opinion at 13:42


picture of William McCutcheon

Dear UHH189 (as a volunteer/advocate

I am sorry to hear you have had to spend time in hospital, but good to know that you have received a good level of care.

Thank you for your comments on the cleanliness of the ward, I wil pass these comments on to our domestic staff.

Regards

William

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