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Excellent teamwork and a credit to the NHS

Posted By Not a Simulation

"Excellent teamwork and a credit to the NHS"

About: Victoria Hospital / Endoscopy

(as the patient),

Team work

Team work

I would like to thank the Endoscopy team (Shona, Dr Wilson, Michelle, Claire and Vivienne), for helping get through my first and hopefully last endoscope experience.

The team were excellent, they made me feel as comfortable as possible, explained everything and supported me throughout the process. The results were explained clearly and concisely.

The team also took the time to find out something about me so I was fully engaged.

Excellent teamwork and a credit to the NHS.

Thanks again.

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Responses

Response from Sandra Connelly, Senior Charge Nurse, Day Intervention Unit, NHs Fife 4 years ago
Sandra Connelly
Senior Charge Nurse, Day Intervention Unit,
NHs Fife

Submitted on 15/01/2020 at 13:38
Published on Care Opinion at 13:38

picture of Sandra Connelly

Dear Not a Simulation

Thank you for you feedback on Care Opinion following your recent Endoscopy.

The team will be delighted to receive your positive comments on how you felt cared for and supported throughout your procedure.

Wishing you well and hope you are fully recovered.

Kind regards

Sandra

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