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First class care

Posted By Vmj

"First class care"

About: Heartlands Hospital / Accident and emergency Heartlands Hospital / Cardiology

(as a relative),

It is one year tomorrow since my husband suffered a massive heart attack and was blue lighted to Heartlands.   The care he received from coming through the door, immediate stents fitted by the wonderful Dr Pitt, the fantastic staff on cardiology ward then more stents four weeks later by another amazing doctor (a lady whose name I can’t remember) was all outstanding.   Also the compassion and care shown to me and our sons was fantastic. Thank you Heartlands for saving my husband’s life. First Class.

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Responses

Response from Heartlands Hospital 4 years ago
Heartlands Hospital

Submitted on 20/01/2020 at 14:30
Published on nhs.uk at 17:38

Responded: 20.01.20

Dear Vmj

Thank you so much for getting back in touch with us regarding your husbands treatment at Heartlands Hospital a year ago.

So pleased he is still doing well, I will ensure the staff are aware of your feedback, they will be delighted to know they have made such a difference to your family life. Although the past year has been a difficult one at times for our staff, our dedicated staff are still working hard to deliver the best service possible.

Thank you for keeping in touch and helping to boost staff morale, your feedback is very welcome. Wishing your husband continued good health.

Kind regards

Patient Experience Team

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