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"Undignified and Public Triaging!!"

About: Macclesfield District General Hospital

Why has this still not been fixed after at least 2 years!? There have been “improvements” to the Streaming Nurse (a “sound-proof” screen and germ spreading number cards!) but you still in essence have to announce to the entire waiting room what you have come to A&E for!

I could hear another patients entire consultation and booking in with all of their home address, next of kin, phone numbers, etc. This is gross negligence and grossly disgusting way to treat ill and vulnerable people!

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Responses

Response from Macclesfield District General Hospital 4 years ago
Macclesfield District General Hospital
Submitted on 24/02/2020 at 11:52
Published on nhs.uk at 14:38


We were very disappointed and sorry to read your comments.

Senior Sister Fiona Owen is personally aware of your concerns and would very much like to discuss them with you.

Fiona can be contacted by telephoning 01625 661894 or by email via fiona.owen@nhs.net

The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.

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