"My planned c-section"

About: The Princess Royal Maternity Unit / Maternity care

(as a service user),

My first pregnancy was pretty traumatic...with gallstones and pancreatitis! This time round was a much nicer experience.

I work for NHS Greater Glasgow and Clyde and I feel that I need to provide this feedback! I want the team to know how wonderful they are.

I had my baby in the Princess Royal Maternity. I unfortunately don’t have the names of the team looking after me but I’m sure they can be traced.

Firstly, the midwife looking after me in the ward while awaiting my c section kept me fully informed and managed to build a good therapeutic relationship in a short period of time. It made me feel at ease and in control. She really stood out and is an example to us all. Secondly, it took a few attempts to successfully give me the spinal. The theatre nurse kept me going by talking to me and reassuring me.

The anesthetist was the definition of professional. I trusted her completely due to her professionalism and she also had such a lovely way with me. I actually felt like I was part of the team, all working together to deliver my baby! I wish I could mention each individual, what I can say is that the whole team were fantastic! Finally, in the maternity ward, I think I was in ward 68, there was a night midwife who displayed excellent care! She kept me fully informed and was on top of everything and again was extremely professional but also had a personal touch.

I could go on...I just want to say thank you for all the hard work they do particularly in such a busy environment. I really hope this gets back to the team who looked after me!


Response from Victoria Mazzoni, Lead Midwife, Obstetrics, NHS Greater Glasgow & Clyde 10 months ago
Victoria Mazzoni
Lead Midwife, Obstetrics,
NHS Greater Glasgow & Clyde
Submitted on 09/01/2020 at 19:31
Published on Care Opinion on 10/01/2020 at 10:48

Thank you for taking the time to write this review of your care and providing such lovely feedback for the theatre and postnatal teams.

We make significant attempts to put women at ease and prepare them for their section and it is delightful to hear that you felt part of the team and involved throughout your birth. I will of course feed this back to all the staff involved before, during and after the birth of your baby.

I hope you have recovered well following your caesarean section and are enjoying these special early days with your baby,

Many thanks,

Vicki Mazzoni

Lead Midwife, Princess Royal Maternity Hospital

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