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I find this unacceptable

Posted By TeaRex

"I find this unacceptable"

About: Newham General Hospital / Accident and emergency

(as the patient),

I have been having shortness of breath on exertion with palpitations and extreme fatigue since a viral infection in early December. The SoB and fatigue got worse and was advised to attend A&E. 

Doctor I saw was dismissive and discharged me even though my blood pressure was high when usually I’m in the normal range. I’m quite fit and my blood pressure when taken in hospital or the GP practice is 120 or lower over 80 or lower. Did not order a chest x-ray when I think they must know an ECG only rules out 80% of pericarditis cases etc. 

I was also discharged with my canula still in my left arm - the nursing staff informed me this is a common occurrence at Newham A&E - I find this unacceptable.

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Responses

Response from Central Complaints Inbox, Barts Health NHS Trust 5 years ago
Central Complaints Inbox
Barts Health NHS Trust

Submitted on 07/01/2020 at 11:33
Published on Care Opinion on 08/01/2020 at 14:34

Dear TeaRex

Thank you for taking the time to contact us with your feedback. We were very disappointed to learn that your experience did not match the expectation you had of us. We would like an opportunity to investigate the issues you have raised and the findings of our enquires will be shared with you. We would therefore like to request that you contact our PALS team on site with your details- nuhpals.bartshealth@nhs.net or telephone 0207 363 9292

Thank you

Kind regards

Central Complaints Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by TeaRex (the patient)

I have, but in the meantime I would like to be seen again as I have still having extreme fatigue, by a doctor who will take my symptoms seriously

I can hardly even walk a few steps without getting out of breath

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