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WONDERFUL TREATMENT/CARE

Story from nhs.uk

"WONDERFUL TREATMENT/CARE"

About: Basildon University Hospital

Having just had bypass surgery at the cardiothoracic centre wards I would like it known how much I appreciated the first class care that I was given. Nothing too much trouble. Brilliant surgeon and his team. Everyone from the Admissions Clerk to the tea lady who served my tea with a smile. Many thanks.

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Responses

Response from Basildon University Hospital 4 years ago
Basildon University Hospital

Submitted on 30/12/2019 at 14:47
Published on nhs.uk at 14:50

The Essex Cardiothoracic Centre (CTC) is delighted that you received wonderful treatment/care. We will ensure the whole team, including the surgeon, admissions clerk and the tea lady are all thanked on your behalf. Our aim at the CTC is to provide excellent patient experiences for all our patients and we are truly thankful that you have taken the time to provide this feedback as this inspires our staff, who work as a team, to continue to provide exceptional care and treatment to other patients in the future.

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