Attended the A&E for mental health crisis. PLN took so long to see me at least 4 hours even though there were only 2 patients ahead of me. Had to keep asking when I would be seen and how long would it take, I was not given a time, even though felt highly stressed.
Partly was ignored, lots of staff about, but no time to stop. I was almost forced to come in by the LAS. I can see where they were coming from in terms of risk management, but it was more like coercion. I was told at PRUH once my blood results came through that a doctor had my paperwork, this was 2.5hrs in total. I then said I wanted to go home as I felt I was not being helped at all, but was told they would send the police to my address, even though the police I spoke to earlier said they felt comfortable they would not need to re-attend.
I honestly felt I had not been given any choices in the matter and have no faith whatsoever that this service works.
"Mental Health Crisis"
About: London Ambulance Service NHS Trust London Ambulance Service NHS Trust London SE1 8SD Princess Royal University Hospital / Accident and emergency Princess Royal University Hospital Accident and emergency Orpington BR6 8ND
Posted by Maria 5 (as ),
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