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What a difference its made

Posted By skyew38

"What a difference its made"

About: South Yorkshire Housing Association Limited / Live Well at Home

(as a service user),

Allow me to say what a benefit having support has made for me.   I cannot implore just what a difference it makes having someone to help out with phone-calls, support, just someone to share an experience with, hearing your own words inform someone else you cannot manage - not being heard is shocking and intensifies alienation and vulnerability.   I do not care to imagine what may have  happened to me without Emma Kirby listening and embarking on actions to relevant department.   If I had not received help I am scared what may have happened.   Thank you

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Responses

Response from James Allen, Project Lead, LiveWell at Home, South Yorkshire Housing Association 4 years ago
James Allen
Project Lead, LiveWell at Home,
South Yorkshire Housing Association

Submitted on 24/12/2019 at 14:57
Published on Care Opinion at 15:38

Thank you ever so much for your feedback, it really does mean a lot for us to hear how we are doing and the impact we are having for us to improve and develop as a service.

I will make sure to feedback your kind words to Emma. It's lovely to hear that you felt listened to and felt you were able share your experiences in order for us to support you.

Best wishes

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