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A constant battle for support

Posted By Dee75

"A constant battle for support"

About: Bradford District Care NHS Foundation Trust Bradford District Care NHS Foundation Trust / Child and adolescent mental health service Bradford Royal Infirmary

(as a parent/guardian),

My daughter who has ASD, Anxiety, mental health issues was 8 yrs old at the time, she had taken an overdose of children's paracetamol. To help her feel better! Free her from anxiety symptoms.

She was admitted into hospital to a child's ward, treated for the overdose which caused her to be unwell, vomiting profusely.. Seems she was given the wrong dose, adult instead of child. But this was acknowledged and I was informed about it.

The episode which made me feel very angry and upset was an actual paediatric consultant questioning "when she was diagnosed" with Autism... And that she "didn't look like" she had it! This lack of knowledge, or even ignorance and presumption that children on the spectrum have a look about them was astonishing... The reason we were there was due to her mental health, this was never discussed with my daughter, not even a conversation, from that day it has and still is a constant battle for support, understanding and acknowledgement from all professionals involved. Camhs, GP, school, paediatrics.

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Responses

Response from Senior Patient Experience Officer, Bradford Teaching Hospitals NHS Foundation Trust 4 years ago
Bradford Teaching Hospitals NHS Foundation Trust

Submitted on 19/12/2019 at 16:18
Published on Care Opinion at 16:18

I am really sorry to hear about this, can you please call us on 01274 364810 or email patient.experience@bthft.nhs.uk so we can look into this further?

Response from Victoria Simmons, Head of Engagement and Experience, NHS Bradford District and Craven CCG 4 years ago
We are preparing to make a change
Victoria Simmons
Head of Engagement and Experience,
NHS Bradford District and Craven CCG

Submitted on 10/01/2020 at 14:28
Published on Care Opinion at 16:52

picture of Victoria Simmons

Thank you for taking the time to share your story on Care Opinion.

I'm sorry that when your daughter was admitted to the children's ward you had an upsetting experience, it must have been a very frightening time for both you and your daughter. I'm sorry that your overall experience of getting support has been such hard work and that your daughter is feeling so low.

I can see that the hospital have already asked you to contact them and I hope that this has been helpful.

As commissioners, we are working closely in partnership with services to try to improve care. I will make sure that your experience is shared with the team at the CCG who are currently reviewing the way children's mental health care is provided. If you'd like to know more about this work, or tell me more about your experience, please email engage@bradford.nhs.uk

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