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"Extremely kind staff"

About: Musgrove Park Hospital (Taunton)

I was a patient in the endoscopy unit having investigations. I was made to feel very relaxed from the time I went on to the unit until the time I left, everyone was so kind. I was feeling very anxious about my endoscopy result and the staff nurse who I would love to name but can’t, went to great lengths to alleviate my worries. She went to speak to the surgeon x 2 and really did go beyond the call of duty. What a lovely nurse, thank you. They were all exceptional staff and it was a lovely atmosphere. Thank you everyone on duty on Saturday, including the surgeon 😊. Jill Lambert.

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Responses

Response from Debbie Martin, Clinical Governance & Risk Co-ordinator, Surgical Directorate, Musgrove Park Hospital 4 years ago
Debbie Martin
Clinical Governance & Risk Co-ordinator, Surgical Directorate,
Musgrove Park Hospital
Submitted on 18/12/2019 at 15:16
Published on Care Opinion at 15:16


Thank you for your feedback Jill. I am glad that you felt reassured and well supported by the staff you came into contact with, certainly that is what we hope to achieve for each of our patients. I will pass on your comments to the team.

Wishing you a very Merry Christmas and a healthy Happy New Year.

Regards

Liz Herbison

Senior Matron, Ensdoscopy

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