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Always treated very well

Posted By Satisfied patient of Bideford

"Always treated very well"

About: North Devon District Hospital / Ophthalmology

(as the patient),

I have had treatment at NDDH over the last three years for various eye conditions, including injections for myopic CNV and cataract surgery in both eyes. I have therefore had a lot of appointments. Throughout I have found staff to be friendly, professional, flexible and humane. They have always treated me very well with some examples of really exceptional care, despite being very busy. I am so grateful for all the care I have had. Thank you so much!  

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Responses

Response from Jill Coleman, Deputy Patient Experience Manager (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 4 years ago
Jill Coleman
Deputy Patient Experience Manager (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 16/12/2019 at 15:17
Published on Care Opinion at 15:17

Dear patient

Thank you for taking the time to share your feedback with us and I am glad you have received exceptional care throughout your Ophthalmology pathways over the last three years.

I am sorry you have had to attend the North Devon District Hospital (NDDH) for numerous appointments and procedures; however it is good to know that you have found the staff to be friendly and professional.

I have forwarded on your kind comments to the Service Manager for Ophthalmology where they will be warmly received by staff.

Kind regards

Jill

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