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"Always been first class"

About: Forth Valley Royal Hospital / Dermatology

(as a service user),

NHS Forth Valley Dermatology Department.

Due to the parking situation at NHS Forth Valley. And to avoid a 25 minute walk in the rain public transport would require. I arrived 50 minutes before my appointment to ensure finding a space.

After I arrived in the Day Surgery Unit, Kirsty & Tracy were very professional, helpful, friendly and put me right at ease. My procedure was fully explained before it began. And the aftercare required was also fully explained.

The staff at Forth Valley has always been first class.

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 4 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley
Submitted on 16/12/2019 at 10:02
Published on Care Opinion at 10:02


Good Morning,

Thank you for taking the time to leave feedback about your recent visit and I have shared this with our team.

It can be an anxious time coming into hospital which can be exacerbated by the frustrating parking situation.

I am pleased to hear that once you were here you were made to feel at ease & informed of every step.

I hope your wound is healing well.

Thanks again,

Kirsty

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