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"Connect Wolsey House - Exceptional service "

About: Connect Physical Health

I arrived agitated because I had struggled to find the clinic in my anxiety, had punctured a Tyre by hitting the kerb. Your receptionist calmed me and helped me park safely then while a kind patient changed my car wheel. The receptionist kept checking we were ok outside, and brought us tea as it was cold.

Then the physiotherapist came outside to fetch me, and also calmed me.

She took me into the consulting area and gently talked me through my hand injury problem thus taking immense care made me a splint for it and helped me to make another appointment to be checked by the other physiotherapist.

I was treated so kindly and gently throughout.

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Responses

Response from Connect Physical Health 5 years ago
Connect Physical Health
Submitted on 02/12/2019 at 16:33
Published on nhs.uk at 16:34


Hi Jane, I'm pleased to hear your experience with the service was so positive. I will pass your feedback on to the team who will really appreciate your review. If you need anything else please do not hesitate to contact us. Many Thanks, Laura

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