"Hospital care"

My mum has a chronic condition: crohns. She’s been admitted twice in 6 weeks as an emergency. Second time (2 weeks ago) she was moved From a bed and onto a chair in a corridor propped up with jackets and dressing gowns while she was on drips of antibiotics and steroids, with morphine. She was slumping on the chair. I was upset. She sat there for 5 hours until they found a bed. I cannot and will not hear any negative comments about the care she received. The nurses were fantastic. The on call consultant (fortuitously a gastro consultant) was apologetic and just simply brilliant. It’s not the staff fault there are too many poorly people and not enough beds. Being in hospital is stressful. It is upsetting. Especially some of the really poor people you see and hear (there is no privacy for anyone) but our experiences are short lived. The staff have this stress and upset every day for what can be 40 years of a career. Thank you.