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"Appaling treatment!"

About: Dr Dp Diggle & Dr Re Phillips

Rung up 1 week ago to make an appointment with the midwife.

I was told that she is only in on fridays, so I would have to wait 1 week for her to call me back. Comes to the following week, no phone call. So called the receptionist who was argumentative, rude and impatient, could not advise me on what to do next, as the midwife had not called and simply said "it's nothing to do with us!"

I am absolutely outraged!

The lack of support and understanding was absolutly appaling!

I'm now left confused as to how to get hold of a midwife, in week 5, with a high risk pregnancy, after having list 4 children already. But hey "we've done all we can do!"

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Response from Dr Dp Diggle & Dr Re Phillips 5 years ago
Dr Dp Diggle & Dr Re Phillips
Submitted on 02/01/2020 at 16:37
Published on nhs.uk at 16:51


Thank you for taking the time to add a review. We are extremely sorry to hear that you felt your experience was not up to the usual high standards we would expect. If you wish to have this matter investigated fully, could you please contact the surgery and ask to speak to the manager.

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