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"Amazing Service"

About: Queen Elizabeth University Hospital Glasgow / Podiatry

(as the patient),

Hi, I have had my toenail taken off today in building 16, podiatry in QEUH. I just had to send a message to commend the amazing service they provide. I was cared for by Izzy and David the podiatrists, and their two podiatry students from GCU. I was made feel very comfortable as they were so professional and ensured I understood everything that was being carried out. They reassured me, enabled me to have someone with me and made me feel very welcome in their department. They are a credit to NHSGGC. I was also very impressed by how knowledgeable the students were, they will make fantastic healthcare professionals when they qualify in a few months. I cannot thank them enough. I know a toenail sounds like a trivial thing but it has caused me so much discomfort and I am so appreciative that they have resolved this for me.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 28/11/2019 at 16:39
Published on Care Opinion at 16:39


picture of Nicole McInally

Dear Sunnydays18

Thanks for taking the time to get in touch. It is always good to hear from patients who are happy with the service we provide and I am sure that Izzy, David and the students will be delighted with your feedback.

I have forwarded your post to David Wylie, who is responsible for the Podiatry Service in NHS Greater Glasgow and Clyde and the staff at the Queen Elizabeth University Hospital.

I wish you a speedy recovery.

Kind Regards

Nicole

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